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FS Command Center Admin

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FS Command Center Admin
 Automation Personnel Services is looking for a FS Command Center Admin for LG Electronics in Huntsville, AL. In this role, you will be responsible for supporting a specific region of the U.S. through escalation support and resolution, proactive claim and part hold issues to prevent repair delays, and ASC profile and account updates, in addition to other daily administrative tasks. Patience, empathy, and a strong sense of ownership are needed for success in this role.
 
Pay Rate
 $20.00 – $23.00 per hour
 
Schedule and Hours
 8:00 am – 5:00 pm Monday through Friday (Hours may vary)
 
FS Command Center Admin Duties and Responsibilities
 • Review ASC profile update requests for area and product coverage changes in partnership with the Field Support Planning Team.
• Interdepartmental escalation support for repair-related delays or other issues.
• External escalation support for ASCs with claim or process issues.
• Proactive review of accounts for assigned ASCs to provide support for servicers and prevent account holds that can drive service delays.
• Proactive warranty claim hold review to provide directed support to ASCs to support timely claim submission and payment for services.
• Provide ASC scorecards to designated servicers to provide performance metrics and status.
 • Project support related to process improvements to produce results, reasons, forecasts, and simulations for LG Field Support.
 
FS Command Center Admin Qualifications and Requirements
 • Relevant administrative experience required.
 • Demonstrated experience using Microsoft Office (e.g., Excel, PowerPoint, etc.)
 • Strong written and verbal Communication skills.
• Strong problem-solving skills.
• Ability to co-work within a team environment.
 

 Job Type
 Full-time, long term temporary
 
Benefits
 • Weekly Pay
 • Medical, dental, vision, short-term disability, and life insurance
 • 40 Hours Service Bonus time after 1 year of continuous service and 1500 hours
 • 6 paid Holidays after 1 year of continuous service and 1500 hours
 
401(k) Retirement Plan
 Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
 
Interested in this job?
 Click Apply Now, email your resume to john.powell@apstemps.com, or call us at 256.583.6823 to learn more. You can also apply in person at our office located at 
 
Automation Personnel Services On-site Office:
 201 James Record Road
Huntsville, AL 35824
 
Bonus Opportunity!
 We are also offering a $50.00 referral bonus. Both the employee and the referral must stay on assignment for 30 days to receive the payout.
 
About Automation Personnel Services
 Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
 • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
 • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
 • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
 • Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
 • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
 
Get that New Job Feeling! Apply Today!

Equal Opportunity Employer
APSHuntsville

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