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Defective Parts Agent

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Defective Parts Agent
Automation Personnel Services is looking for a skilled Defective Parts Agent at LG Electronics based in Huntsville, AL. In this role, you will be responsible for calling DMST (technicians) and request that defective parts be sent back to LG Huntsville.
 
Pay Rate: $16.00/hr 
Full-time in-office position. No remote work.
 
 
Defective Parts Agent Duties and Responsibilities:
  • Calling DMST (technicians) before service to request defective parts.
  • Calling DMST after service to confirm whether defective parts are available to be returned to LG Huntsville.
  • Calling ASC (vendor companies) to confirm and request defective parts when applicable.
  • Assisting the engineer with research calls.
  • Updating the Master File with daily work and part status.
  • Organizing and placing returned defective parts in the appropriate designated warehouse areas.
  • Recording and maintaining information on returned defective parts and units.
  • Creating shipping invoices for defective parts being returned to the factory.
  • Moving defective parts to the designated shipping area for shipment to the factory.
  • Performing other duties as assigned.
      
Defective Parts Agent Qualifications and Requirements:
  • High School Diploma or equivalent.
  • Ability to work independently and as part of a team.
  • Basic communication skills and ability to communicate professionally with technicians, vendors, and team members.
  • Basic computer skills and ability to learn and use new software applications.
  • Basic Microsoft Excel skills.
  • Ability to maintain accurate records and follow established procedures.
  • Ability to lift and move light parts and packages as required.
  • Customer service or call center experience is a plus, but not required.

 Job Type
 Full-time, long-term temporary

Benefits
 • Weekly Pay
 • Medical, dental, vision, short-term disability, and life insurance
 • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
 • 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan
 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates. 

Interested in this job?
 Click Apply Now, email your resume to john.powell@apstemps.com, or call John at 256.583.6823 to learn more. 

Bonus Opportunity!
 We are also offering a $50.00 referral bonus. Both the employee and the referral must remain on assignment for 30 days to receive the payment.

About Automation Personnel Services:
 Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
 • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
 • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
 • Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
 • Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
 • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).  

Get that New Job Feeling! Apply Today!  

Equal Opportunity Employer
 APSHuntsville

Apply Here:

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