Retail Administrative Assistant (Bilingual)
Automation Personnel Services is searching for a Retail Administrative Assistant to assist in customer service and retail support, customer service, resolving issues, processing orders and returns, and providing product and service information for a company located in the North Houston, Texas area.
Schedule and Hours
Monday through Friday – 8:00am – 5:00pm
Saturdays (required) – 8:00am-3:00pm
Retail Administrative Assistant (Bilingual) Duties and Responsibilities:
• Answer phone calls and respond to customer inquiries
• Resolve customer complaints via phone and email
• Provide accurate information about products and services
• Assist with placement of orders, refunds, and exchanges
• Identify and assess customer needs to ensure satisfaction
• Support retail sales by guiding customers in selecting store products.
• Process retail transactions and returns accurately
• Maintain product knowledge to effectively recommend solutions to customers
• Ensure a positive customer experience both in-person and over the phone
Retail Administrative Assistant (Bilingual) Qualifications and Requirements:
• High school diploma or GED certificate preferred
• Bilingual (English and Spanish required)
• Strong communication and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Customer service or retail sales experience preferred
• Positive attitude and problem-solving mindset
Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours
401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job?
CLICK the APPLY NOW button or call us at 832.585.5906 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Houston North Branch
2129 FM 2920
Suite 200
Spring, TX 77388
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
• 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work for by CIO Views Magazine.
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).
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Equal Opportunity Employer